|Shop name||Chikuhodo WEB Shop
Highest quality make-up brushes of Kumano (Hiroshima)
|Sales Responsible||Shin Takemori|
|Address||731-4221 6-5-5 Dekiniwa, Kumano-cho, Aki county, Hiroshima|
|Products||Make-up brushes and make-up accessories|
|Sale quantity||Products are available for sale until stocks last. If the product ordered is out of stock we will inform the customer via e-mail.|
|Required fees other than product fees||USA, Canada, EU states: 3000 JPY (fixed fee)|
|Request validity||At any time if desired product is in stock. In case of no stock we will inform the customer via telephone or e-mail.|
|Delivery period||Product will be sent 7 business days from day of order (not including Sat-Sun-national holidays-company holidays)|
■ Concerning refunds and defects
|Refund limit/conditions||Shipping within 7 days from date of delivery of the product.
We can not allow refund/exchange requests beyond the above date. We hope for your understanding.
In case of refund, we ask the customer to contact us via e-mail in advance.
Limited to products unsealed or unused.
|Refund shipping fee||In case of customer's personal preference, we ask for the customer to bear the shipping costs. However, in case of exchange of defective products or exchange of products erroneously delivered, we will bear all shipping costs.|
|Defective products||Products with defects due to manufacturing process or sending process will be exchanged. In case of lack of stock we will contact the customer and exchange with equivalent product or cancel the order.|
■ Concerning method of payment
|Method of payment||Credit card|